Frequently Asked Questions
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Are Sheer Products GMO Free?
Yes, Sheer Strength Labs products are free of GMO’s, fillers, chemical additives, and soy.
Can I Use Sheer Products if I Have a Medical Condition?
We always recommend that you consult with your physician before using any Sheer product if you have a medical condition.
Are your products tested for purity and quality?
Every Sheer supplement is rigorously third-party tested to guarantee quality and ensure purity and potency.
Are Sheer Products Made in a Facility Registered with the FDA?
Yes. We use only the best and highest quality, scientifically tested ingredients, and all of our products are manufactured in the USA in an FDA-registered, state-of-the-art facility under the strict adherence to good manufacturing practices (GMPs).
Where Do You Ship?
We currently ship to the entire United States. At the moment we don't offer international shipping.
What Shipping Rates Do You Offer?
Free standard shipping on all orders above$35.
Standard Shipping - $5.95
Expedited Shipping - $12.95
Priority Shipping - $19.95
When Will I Receive My Sheer Products?
Standard Shipping -approximately 1 week
Expedited Shipping - 2 business days
Priority Shipping - 1 business day
What is Your Return Policy?
If you’re unhappy with your purchase for any reason, please contact us within 30days of your purchase for a return and full refund. To complete your return, we require a receipt or proof of purchase.
If the return request falls outside the 30 days of receipt, we cannot offer a refund or exchange. This policy applies to the first bottle by product, by customer or credit card holder.
How Do I Request a Refund?
Contact our customer service team at email@example.com. Once your case is reviewed and approved, we’ll send you an email to notify you how and when we will proceed with your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
I Still Haven’t Received My Refund. What Do I Do?
If you haven’t received a refund yet, first check your bank account, there is often some processing time before a refund is posted. Next, contact your bank or credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us.
Can I Exchange a Product?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and our team will be happy to further assist you.